REIMAGINE
CHICAGO’S
BUS
SYSTEM.
The Bus Vision Project is now in its public engagement phase and we want to hear from you!
As our communities change, how we need to get around changes too. We want to hear directly from you about how bus service can better meet your needs.
We know from technical analyses that the core grid system design for bus service works well, but we are evaluating and considering adjustments to both timing of schedules and geographic coverage of routes. Given all that has changed over the last decade, overall levels of service related to frequency and hours of service need to be considered, and some route and network redesign may be needed in areas where travel patterns may have shifted.
In considering what changes to make, CTA wants to ensure that any new vision for the bus system reflects the public’s goals and values. What you tell us will help shape bus service design, standards, and future investments that will be developed in coordination with the Northern Illinois Transit Authority (NITA).
The CTA Bus Vision Project aims to examine, evaluate, and reimagine the CTA bus network and its role in serving the region.
The Bus Vision Project is helping the region shape its bus network and determine what improvements should be implemented in the future.
CTA previously conducted an extensive technical analysis of the CTA bus network, summarized in the Bus Vision Framing Report, linked below.
CTA’s Frequent Network, launched in 2025, was developed as a result of key findings in the Bus Vision Framing Report and preliminary outreach activities, which identified much needed service improvements on weekends, evenings, and midday. The implementation of the Frequent Network helps ensure buses better serve riders, especially those who need bus service most.
Keep scrolling to read key takeaways from the Framing Report.
Here are some key takeaways from the Bus Vision Framing Report:
For most Chicagoans, the bus is the nearest public transit option; 96% of residents live within a half-mile walk of a CTA bus stop compared to only 30% of Chicago residents who live within the same distance of a CTA rail station. CTA’s bus network follows the City’s consistent grid of arterial streets that connect and span the entire city, enabling countless trip patterns to reach destinations throughout the City.
While there is more work to be done, bus service contributes towards more equitable access to opportunity in the Chicago region. In this context, “access to opportunity” is the ability to reliably reach useful places—like jobs, schools, grocery stores, healthcare, and recreational facilities—in a reasonable amount of time. Largely because many of these types of destinations are unevenly distributed across the region, access to opportunity is not equitable. Low-income, Black, and Latino residents tend to be located farther from jobs and services compared to higher-income and White residents. CTA bus service does a lot to counter the geographic inequities by providing an affordable way for people of all ages, income levels, and abilities to access opportunities in the region.
Throughout the worst phases of the COVID-19 pandemic, more people continued to ride buses than trains, demonstrating that bus service is essential to many Chicago residents, including healthcare workers and grocery store workers who provided essential services to all of us. Based on survey results, pandemic riders tended to lack access to a car, hold jobs that couldn’t be done remotely, have lower incomes, and were more likely to be Black.
Due to operating budget shortfalls stemming from the recession that began in 2008, CTA had to implement a 16% reduction in bus service in 2010. Less frequent service reduces access to opportunity, especially since it can doubly impact travel time for trips that require a transfer from one bus route to another. The 2010 service cuts had a major impact on bus riders and shaped the network that is still in place today. As bus ridership in Chicago began to decline around 2012, many experts pointed to the rise of ride-hail companies like Uber and Lyft, or to shifts in population and residential patterns. While these factors also contributed to downward bus ridership trends, an important and often-overlooked cause of ridership loss at the time was that bus service had been significantly cut. This made the bus a less useful and less competitive choice for many trips.
The Framing Report discussed several potential tradeoffs to consider—ranging from allocation of street space and bus stops to the distribution of service hours throughout the day and week. Importantly, it explains that any changes to bus service levels need to be made within funding constraints and in the context of ridership patterns. Historically, limited funding and regulatory structures have driven CTA to pursue the highest potential full-fare ridership to generate specific levels of farebox revenue mandated by the state. These factors have limited CTA’s ability to expand geographic coverage and provide higher frequencies in less dense areas—places that are often home to lower income populations who need transit most. Improving mobility for these key populations while also serving existing demand on higher ridership corridors will require thoughtful balancing of priorities.
Want to receive project updates?
There will be more opportunities to learn about the Bus Vision Project and tell us what you think! To receive project updates and notifications of these opportunities, please email us at: